My Home Account
Join over 30,000 customers already using My Home Account to manage their home online.
Manage your payments
Check your balance and payments, or download a rent statement. Set up a Direct Debit or make one-off card payments—whatever works for you.
Track your repairs
Check the status of repairs that you have logged, so you know what’s happening.
Contact our team
Chat with us when you need to – whether it’s a quick question or something more, we’re here to help via live chat.
How to create an account
Step 1
Register your details
My Home Account is for customers who currently rent or own part or all of a home with Home Group.
Step 2
Verify your email
We'll send you an email to verify your details. This email contains a link to create a password.
Step 3
Create a password
Secure your account with a password, read and accept our terms and conditions then log into your account.
"My Home Account saves me loads of time. I can manage my payments and repairs from anywhere. It’s great"
Chanelle | Home Group customer
