My Home Account

Make payments, view your account statement, check the status of repairs and more.

Manage your payments

  • View your account statement and up to date account balance.

  • Set up and manage regular payments with a Direct Debit.

  • Make card payments.

Check the status of repairs

  • If you rent with us you can view details of repairs at your home and in communal areas.

  • Homeowners can view details of repairs in communal areas.

Get in touch with our team

  • If you rent with us you can start a Live chat with our customer service team.

  • Homeowners can get support from our specialised customer service team.

Already got an account?

Not yet registered?

Create an account

How to create an account

Our short video explains step by step how to access My Home Account.

Step 1

Register your details

We need your name, date of birth, postcode and contact details to create an account.

Step 2

Verify your email

We'll send you an email to verify your details. This email will contain a link to the final step.

Step 3

Create a password

Finally, secure your account with a password, read and accept our terms and conditions, then log in.

Get started to enjoy the benefits of managing your account online.

"My Home Account saves me loads of time. I can manage my payments and repairs from anywhere. It’s great"

Chanelle | Home Group customer

Chanelle | Home Group customer

Frequently asked questions