Terms and Conditions

This website is provided by Home Group Limited and your use of this website is subject to these terms and conditions.

Website owner details

myaccount.homegroup.org.uk is a site operated by Home Group Limited ("We"). We are an exempt charity and a registered society under the Co-operative and Community Benefit Societies Act 2014 (Register No: 22981R) and have our registered office at One Strawberry Lane, Newcastle upon Tyne, NE1 4BX.

We are registered with the Homes and Communities Agency, the Regulator of Social Housing (Register No: L3076).

Use of site

By accessing our website or any part of it, you acknowledge that you have read, understood and accepted these terms. If you do not agree these terms you must not use our site. No other terms shall apply to your use of our website.

We recommend that you print a copy of these terms for future reference.

Changes to the Terms and Conditions

We may vary these terms and conditions at any time, to reflect changes in the law, our services or the website. Each time you use this website you should check these terms to ensure you understand the terms that apply at that time. Your use of the website shall be deemed to indicate your full acceptance of any changes to these terms. If you do not agree to be bound by these changes, you should not use the website.

These terms were most recently updated on 7th June 2018.

Changes to the Website

We may change the format or content of the website at any time to reflect changes to our products, services, users' needs and our business priorities. Where possible we will try to give you reasonable notice of any major changes.

We shall endeavor to ensure that the website is operational at all times but it may be suspended or discontinued for support or maintenance work in order to update its content or for any other reason. Whilst we will try, where possible, to give you reasonable notice of any suspension or discontinuation of access, access may be terminated either in relation to specific users or generally at any time and without notice.

Account details

If you choose, or are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at selfservicesupport@homegroup.org.uk.

Links to other Websites

We make every effort to ensure that links from this website to external websites, webpages and downloads are relevant, current and appropriate. However, please note that we have no control over external websites and material. We take no responsibility for the contents and reliability of those sites and you access them entirely at your own risk. Where this site links to third party websites, these links are provided for information only and this does not imply any endorsement or approval by us of those websites or information, goods, services or materials you may obtain from them.

Links to this Website

If you have linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party website. You are responsible for checking that their policies are acceptable to you.

Linked Websites

We make no representation in respect of any linked third parties' websites and can give no warranty as to their content, security or otherwise.

Content

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

Occasionally we may publish third party content on our website. Any such third party content is provided for general information only and we make no representation, warranty or guarantee (whether express or implied) as to its quality or accuracy, nor to its currency.

Viruses

We do not guarantee that our systems and website are free from viruses and harmful files. You are responsible for configuring your information technology, computer programmes and platform to access our site. You you should ensure that you have appropriate virus protection software installed.

We accept no liability for any technical issues or damage to any computers or equipment that arise as a result of you using our website, or from downloading software required to use or enhance your experience of our website.

Copyright and Trademarks

We are the owner or the licensee of all intellectual property rights in our site and in all content published on it, including functions, logos, layouts and designs. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may download, print or copy material for personal non-commercial use only. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

You must not use our content in any way which may imply that you have been authorized by us to do so, or that you are our agent or represent us in any way, unless you have our express written consent.

Jurisdiction

Home Group Limited is based in the United Kingdom and these terms and conditions comply with English law. In the case of any dispute you agree to submit to the exclusive jurisdiction of the English courts except that if you are resident of Scotland, you may also bring proceedings in Scotland.

Our Liability

Save as expressly set out below, we will not be liable to any user for any loss or damage whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with or the use, accessing, downloading or relying on of any information contained or referred to on the website.

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we will not be liable to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

For the avoidance of doubt, nothing in these terms or conditions excludes or limits our liability where it would be unlawful to do so. This includes liability for death or personal injury due to our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Privacy Statement

Personal details provided through this web-site will be used in accordance with our Privacy Policy. By providing your personal details you are consenting to their use in accordance with our Privacy Policy.

Contact

If you have any questions regarding the website or these terms and conditions please contact Home Group using the Need Help? Function on the website.